Contact Us
We'd love to hear from you! Whether you have questions, suggestions, or want to contribute to making Value Grow a Garden better, we're here to help.
Get in Touch
📧 Email Support
Primary Contact: [email protected]
We typically respond to emails within 24-48 hours. Please allow extra time during major Grow a Garden events when we may be busy updating values and systems.
What We Can Help With
✅ Questions We Love to Answer:
- How our value calculations work
- Questions about specific item values or market trends
- Technical issues with the website or calculators
- Suggestions for new features or improvements
- Partnership or collaboration inquiries
- Data accuracy concerns or corrections
✅ Community Contributions:
- Submit your own trade data to improve our accuracy
- Report outdated or incorrect values
- Share information about new pets, crops, or game updates
- Suggest better ways to handle event multipliers
✅ Technical Support:
- Website bugs or loading issues
- Calculator problems or unexpected results
- Mobile responsiveness or accessibility issues
- Search functionality problems
Response Times
- General Inquiries: 24-48 hours
- Technical Issues: 12-24 hours (we prioritize site functionality)
- Data Corrections: 4-12 hours (we take accuracy seriously)
- Event-Related Updates: 2-6 hours during major Grow a Garden events
Before You Contact Us
Check These Resources First:
- FAQ Section — Common questions and answers
- Methodology Page — How we calculate values
- Values Page — Search for specific items and their current values
For Value Disputes:
If you think an item's value is incorrect, please include:
- Item name and your suggested value
- Recent trade examples or screenshots (if possible)
- Explanation of why you think the current value is off
- Any relevant event information (like Eclipse multipliers)
Community Guidelines
When contacting us, please:
- Be respectful — We're all Grow a Garden enthusiasts here
- Be specific — Clear details help us help you faster
- Be patient — We're a small team balancing this with our own trading!
Alternative Ways to Connect
While email is our primary contact method, you can also:
- Submit data directly through our Submit Data form
- Check our social media links in the footer for updates
- Look for announcements on our homepage about major changes
Data Privacy
We respect your privacy and follow our Privacy Policy. When you contact us:
- We only use your email to respond to your inquiry
- We don't share your contact information with third parties
- We may use feedback (without personal details) to improve our service
Business Inquiries
For partnerships, sponsorships, or business collaborations, please email us at [email protected] with "Business Inquiry" in the subject line.
Quick Contact Form
📧 Email: [email protected]
Subject Line Suggestions:
- "Value Correction - [Item Name]"
- "Technical Issue - [Brief Description]"
- "Feature Suggestion - [Your Idea]"
- "General Question"
- "Business Inquiry"
We appreciate your patience and look forward to hearing from you!
Value Grow a Garden is maintained by community members passionate about fair trading. We're here to help make your Grow a Garden experience better!